The E-commerce Boom
The UAE is the e-commerce capital of the Middle East. With high internet penetration and a tech-savvy population, starting an online store is a lucrative opportunity.
Step 1: Choose Your License
You need an "E-commerce" or "Portal" activity license.
- Free Zone: Best for dropshipping or if you use a fulfillment center. (Cost: ~AED 6,000 - 12,000).
- Mainland: Best if you want to store your own goods in a local warehouse and deliver directly. (Cost: ~AED 15,000+).
Step 2: Payment Gateways
To accept credit cards, you need a payment gateway integrated with your website.
Popular Options: Stripe (now in UAE), Telr, PayTabs, Network International.
Note: You need a valid business bank account to activate these.
Step 3: Logistics & Delivery
Reliable delivery is key to customer satisfaction.
Partners: Aramex, Fetchr, Shipa. Many startups also use "Last Mile" delivery services for local Dubai orders.
Step 4: Customs Code
If you are importing goods from abroad to sell in the UAE, you must register with Dubai Customs and get an Import Code.
Conclusion
Starting an e-commerce business is faster than a physical store. With a Free Zone license and Stripe integration, you can be live in under 2 weeks.